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Business Process Modelling Course

Delivered by Adaptive's Australian Partner

IRM Training, Australia's Oldest IIBA EEP

30 – 31 August / Instructor-Led / USD 999

Program Overview

Advance your process modeling skills through this hands-on Business Process Modelling course, where you will explore BPMN v2.0 and how to manage, model, improve and automate business processes in your organisation.

Are you:

  • New to business process modeling and BPMN v2.0?
  • An experienced process analyst who wants to validate/formalise your knowledge?
  • An experienced manager championing the standardisation of process documentation in your organisation?

Join this two-day Business Process Modelling course where you start from the basics in the first morning, then advance through the case-study-based exercises that increase in complexity as you progress.

Hundreds of Australian top universities, corporations, government departments, and not-for-profit organisations have sent their staff to IRM Training because of its strong focus on practicality and real-world application.

IRM Training (est. 1989) is the longest-serving Endorsed Education Provider (EEP™) to the IIBA® in Australia.

Course Outline

Business Process Modelling Course

Module 1 – Business Process Management

  • Definition
  • Usage
  • Pitfalls
  • Workflow
  • Model Types

Module 2 – Introduction to BPMN v2.0

Module 3 – Basic BPMN Objects

  • Activity
  • Flow
  • Artifact
  • Gateway
  • Events

Module 4 – BPMN Swimlanes & Pools

  • Blackbox / Whitebox
  • Pool / Swimlane

Module 5 – BPMN Gateways

  • Tokens
  • Inclusive / Parallel
  • Event-Based
  • Complex

Module 6 – Advanced BPMN Activities

  • Tasks vs Sub-process
  • Markers
  • Ad-hoc
  • Loops
  • Multiple Instances

Module 7 – Advanced BPMN Events

  • Timers
  • Messages
  • Conditional
  • Interrupting & Non-Interrupting

Module 8 – Advanced Alternatives

  • Orchestration Diagram
  • Collaboration Diagram
  • Conversation Diagram

Course Endorsement / Certification

This Business Process Modelling course conforms to the Business Analysis Body of Knowledge (BABOK®v3 and is endorsed by the International Institute of Business Analysis (IIBA®). Upon completion of this course, you will receive a Certificate of Completion, awarding you 14 CDU / Professional Development Hours (PD Hours).

What is the Training Like?

This Business Process Modelling course is a workshop-style practical training. Most modules start with a trainer running a brief presentation interactively, followed by discussions and case-study-based exercises.

In most exercises, you will break out into smaller groups of 3-4 people, creating the opportunity to exchange ideas with other keen learners.

The course runs in a small group, so there is plenty of opportunities to ask questions. For questions that are not directly related to the course topics, the trainer(s) may schedule a time during one of the breaks to answer them to ensure your questions are answered while keeping the course on track.

In line with the working-from-home trend, you can now also attend this course remotely. The course will still be practical, hands-on, interactive and delivered live by a senior instructor with 15 – 25+ years of experience with the skills to make the intensive short course interesting and enjoyable.

Find out more about practical training delivered remotely (live).

Who are the Trainers?

Eligibility requirements to become an IRM Training trainer:

  • A minimum of 15 years’ industry experience in Australia.
  • The ability to demonstrate in-depth knowledge in the real-world application of the course topics.
  • Driven by the passion to help develop others.
  • Excellent communication, presentation, and people skills.
  • A good sense of humour! You can absorb and retain more knowledge when the training is fun!

IRM Training trainers have worked in/with a diverse range of industries and government departments. Some also came from academic background as lecturers at Australian leading universities, on top of their 15+ years’ hands-on experience.

Is This the Right Course for You?

This Business Process Modelling course is most suitable for Business Process AnalystsBusiness AnalystsProcess Improvement SpecialistsManagers, and other similar roles who need to manage, model, and improve business processes.

This hands-on course with multiple case studies will walk you through real-world scenarios and get you practicing creating business process models using BPMN v2.0.

Course Objectives

This Business Process Modelling course addresses the needs of professionals who want to have an overview of business process management and Business Process Model and Notation.

Both new and experienced managers, business analysts, process analysts, and professionals will leave the course with hands-on skills, tools and methodologies in Business Process Modelling using BMPN v2.0.

This will allow a wide range of professionals to improve their understanding in how to improve business performance by managing business processes.

Learning Outcomes

In this Business Process Management course, you will learn:

  • Business Process Management principles
  • Hands-on skills in building BPMN v2.0 models
  • How to develop business process model strategies for an organisation

Through this hands-on mode of learning, you will gain the confidence to immediately apply your newly acquired skills in your workplace.

What People Say About US

Great exposure to multiple techniques for modelling and analysis” Business Analyst, ANZ Bank, Melbourne

Excellent course for business users to understand communications with IT specialists” – Head of Management Reporting, Bank South Pacific

Course has been invaluable – will improve the information and specifications I provide to our IS team” – Business Analyst, Australian Maritime Safety Authority

Provided me with the fundamentals and tools to start my ba journey” – Project Analyst, Airservices Australia

A practical hands on approach to the thinking processes behind business analysis” – Project Controls, Abigroup Contractors

Excellent course, good ideas about how industry standard techniques can be applied in the workplace” – Process Modeller, Geoscience Australia

Very good in opening my thoughts – my blinkers are off” – Enterprise Analyst, VicRoads

Good course, pulls in all the threads nicely” – ICT Project Manager, Department of Defence

Practical, good reference to the core tools, logic, techniques and principals of analysis” – Business Analyst, Zurich Insurance

Read more testimonials


Anywhere - Remote Delivery 30 - 31 August 2022
Group Booking - Remote Delivery Flexible Dates & Hours
Your Office - In Person Flexible Dates & Hours
Adelaide Select one of the options above  
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Canberra Select one of the options above  
Melbourne Select one of the options above  
Perth Select one of the options above  
Sydney Select one of the options above


Course hours during standard time (4 April – 2 October 2022):

  • AEST9:00am – 5:00pm (ACTNSWQLDTASVIC)
  • ACST8:30am – 4:30pm (NTSA)
  • AWST7:00am – 3:00pm (WA)

Course hours during daylight saving time: 9:00am – 5:00pm AEDT.

For other locations or time zones, Convert to your time zone.