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    50 Most Dangerous Words for Business Analysts | Adaptive US

    Written by:             Published on: Jun 15, 2022 5:41:19 AM

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    50 Most Dangerous Words for Business Analysts

    As business analysts, it's our primary responsibility to bring clarity to requirements communication. Unfortunately, many words spoken by our stakeholders can be ambiguous. Not understanding these words in their proper context or without adequate information can lead to situations where different stakeholders can have a different understanding of the same word.

    One of my very favorite words is Manage. Manage can mean anything under the sun to anyone. For example, managing a schedule to me means creating a schedule, viewing schedule, updating schedule, deleting schedule, importing schedule, exporting schedule, reporting on schedule, and alerting schedule delays. For the developer in my team, managing a schedule could simply mean creating a schedule, viewing the schedule, updating the schedule, and deleting the schedule (The four fundamental operations on data).

    Discussing the ambiguous terms with stakeholders will give them the idea that something is also missing from their end. They can do some more research to find how exactly they want the system to behave rather than giving information that is at a higher level. In this blog, I am writing down the top 50 ambiguous words I came across as a business analyst. I want all my business analyst friends to contribute to this list so that we can comprehensively list the ambiguous words.

    Any time any of our stakeholders use these words, we would know that there is some ambiguity involved. It's not that the ambiguity is always bad, but it must be clarified before something goes for designing and development. So till the time we are far away from that, it's ok, but as we come closer to the design and development phase, we must find the real concrete information so that the development team can design the solution as per the stakeholder requirements.

     

    Rank

    The word

    What makes it dangerous

    50

    Most appropriate

    Who decides what's most appropriate?

    49

    As soon as possible

    In the next 5 seconds?

    48

    In future

    By EoD Tomorrow?

    47

    ETC

    Missing details

    46

    TBD

    When?

    45

    Usually

    Where is the unusual stuff?

    44

    Generally

    Non-precise

    43

    Normally

    Non-precise

    42

    To the greatest extent

    Who decides the extent?

    41

    Properly

    Non-precise

    40

    Where practicable

    Conditions not specified

    39

    Supported

    Passive voice, Actor unknown

    38

    Handled

    Passive voice, Actor unknown

    37

    Processed

    Passive voice, Actor unknown

    36

    Rejected

    Passive voice, Actor unknown

    35

    Always

    Assumed certainty which does not exist

    34

    Never

    Assumed certainty which does not exist

    33

    All

    Assumed certainty which does not exist

    32

    None

    Assumed certainty which does not exist

    31

    Every

    Assumed certainty which does not exist

    30

    Earliest

    Non-precise

    29

    Latest

    Non-precise

    28

    Highest

    Non-precise

    27

    Fastest

    Non-precise

    26

    Flexible

    Non-precise

    25

    Modular

    Non-precise

    24

    Efficient

    Non-precise

    23

    Adequate

    Non-precise

    22

    Minimum required

    Minimum shall be achieved

    21

    Minimum acceptable

    Minimum shall be achieved

    20

    Better

    Non-precise

    19

    Higher

    Non-precise

    18

    Faster

    Non-precise

    17

    Less

    Non-precise

    16

    Slower

    Non-precise

    15

    Infrequent

    Non-precise

    14

    To the extent specified

    Non-precise

    13

    To the extent required

    Non-precise

    12

    Very high

    Non-precise

    11

    Very low

    Non-precise

    10

    Fantastic

    What is Fantastic?

    9

    Multiple currencies

    Which currencies?

    8

    Multiple languages

    Which languages?

    7

    Multiple browsers

    Which browsers? Even for the same browser, which versions?

    6

    Robust

    Non-precise

    5

    Sturdy

    Non-precise

    4

    User-friendly

    Non-precise

    3

    Great performance

    How do you determine that?

    2

    User

    All users or specific types of users?

    1

    Manage

    Possibly the most dangerous verb - Can mean anything under the sun

    What other words would you like to add to the above list?

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