USA / CA +1 (877) 872 2860

UK +44 330 808 9340

Australia +61 279 080 154

Get Started for Free

100% Success in IIBA Exams or 100% Refund. That's a Promise.

                 Member Login

    Back to Blog

    Adaptive Service Level Agreements

    Image of Ann P
    Ann P


    We at Adaptive US, shall extend all possible support to make your learning journey a memorable one. Please note that all SLAs start after payment is received by our Accounts team. SLAs are in working days (Monday to Friday).

    Deliverable SLA Point of contact 2nd Escalation
    Access to Suxeed - Adaptive learning platform 1
    Class recordings 2 days
    Any other program logistics related
    IIBA Application related queries 3
    Suxeed platform related queries 2
    IIBA membership post full payment 2
    IIBA application fees post full
    IIBA exam fees post full payment 2
    Receipt ** NA Available online
    Certificate** after 7th class NA After completion of the program +2 days
    Program content query 3

    ** Receipts and Certificates are available in online mode only.

    Related Posts

    Are you an agile fanatic?

    Image of LN Mishra, CBAP, CBDA, AAC & CCA
    LN Mishra, CBAP, CBDA, AAC & CCA

    The world has become agile. In every organization and at every interaction I have, software...

    Read more

    ECBA Exam Passing Score

    Image of Ann P
    Ann P

    The Entry certificate in Business Analysis ECBA certification is the first level of...

    Read more