Organizational Modeling - What, Why, and How

8 min read
6/21/23 7:08 AM

Blog Summary (in 200 words)

This blog delves into organizational modeling, explaining its significance, purpose, and implementation. Organizational modeling is a technique used by business analysts to understand the structure, functions, and interactions within an organization.

The blog outlines the importance of organizational modeling in various contexts, including business process improvement, organizational change management, and system implementation. By visualizing the organizational structure and relationships, BAs can identify inefficiencies, redundancies, and areas for improvement.

The process of organizational modeling involves several steps, starting with gathering information about the organization's structure, processes, and stakeholders. BAs then use modeling techniques such as organizational charts, process maps, and stakeholder matrices to represent these aspects visually.

The blog emphasizes the benefits of organizational modeling, including improved decision-making, better alignment of resources, and enhanced communication across the organization. It also highlights the challenges associated with organizational modeling, such as obtaining accurate data and ensuring stakeholder buy-in.

Overall, organizational modeling is a valuable technique for business analysts to gain insights into the complexities of an organization and drive positive change. By understanding the "what, why, and how" of organizational modeling, BAs can effectively facilitate process improvements and organizational transformations.

Detailed Blog

Are you familiar with the term "organizational modeling"? It's a powerful tool for business analysts and organizations, allowing them to create a structural framework to enhance their operations. By developing an effective organizational model, businesses can streamline processes, optimize resources, and achieve greater success in achieving their goals.

In this blog post, we'll explore what organizational modeling is all about - its history, different types of models available today - and how you can develop one for your organization! So, let's dive right in!

What is an organizational model?

An organizational model is a framework or structure that represents the different components of an organization, such as its employees and departments. It provides a clear understanding of how an organization functions and manages its resources to achieve its goals. It defines the relationships between different parts of the organization and establishes lines of communication and decision-making. It outlines the blueprint for how work gets done within an organization.

Organizational models have been around for centuries, with various forms being developed throughout history. From military-style hierarchies to more modern matrix structures, many types of organizational models are available today.

The purpose behind developing an organizational model is to create efficiency in operations by streamlining workflows while remaining agile enough to adapt quickly to changes in business needs. An effective organizational model can also help businesses reduce costs while improving productivity and competitiveness. A well-designed corporate model is essential for any business looking to grow and succeed in today's fast-paced world. Leveraging the right approach based on your specific needs as a business analyst or consultant through proper business analysis techniques can drive improvements in all aspects of your company's performance, from financial management practices down to employee engagement levels!

History of organizational model

The history of organizational models dates back to the early 20th century when businesses were growing and becoming more complex. The traditional hierarchical model was no longer effective, and a new way of organizing people was needed.

One of the earliest pioneers in organizational modeling was Frederick Winslow Taylor, who developed the scientific management approach. Taylor's goal was to improve efficiency by breaking down tasks into smaller parts and optimizing each one.

In the 1930s, Elton Mayo conducted experiments at Western Electric's Hawthorne Works that led to the human relations movement. He discovered that productivity wasn't solely based on working conditions; social factors such as employee morale also played a role. During the post-World War II era, many organizations began adopting bureaucratic models inspired by Max Weber's work. These models utilized strict rules and regulations to ensure consistency across departments but were criticized for being too rigid.

As time passed, more flexible models emerged, such as matrix structures which allowed individuals from different functional areas to collaborate on projects. Today, organizations are still experimenting with new ways of organizing people in response to changes in technology and business needs.

Why model organizations?

Modeling organizations is an essential process for any business analyst or strategist. It helps in understanding the structure and functions of an organization to identify weaknesses, strengths, opportunities, and threats. By modeling different aspects of the company's operations and management, a business analyst can help managers make informed decisions that maximize profits.

A major advantage of organizational modeling is its ability to provide a clear picture of how different departments/functions/units/lines of businesses within a company interact. With such insight, stakeholders at all levels can better understand how various roles contribute towards achieving the same objectives. This allows firms to stay competitive in today’s fast-paced economic environment by adapting quickly, when necessary, based on changing business environments.

Different types of organizational models

Businesses can adopt different types of organizational models depending on their structure and goals. One type is the functional organizational model, which groups employees based on specialty, function, or skill. This helps improve efficiency as it allows employees to focus on specific tasks and responsibilities.

Another type is the market-oriented organizational model, which focuses on customer needs and demands. In this model, departments are organized around product lines or customer segments rather than functions. This allows for better customer service and a more tailored marketing approach.

A third option is the matrix organizational model, which combines aspects of both the functional and market-oriented models. In this model, teams are formed around specific projects or initiatives, with members from various departments working together towards a common goal.

Choosing the right organizational model depends on factors such as company size, industry niche, and business objectives. It's essential for businesses to carefully evaluate their options before deciding to ensure they choose an effective structure that will help them succeed in today's competitive landscape.

Functional organizational model

The functional organizational model is a common organizational structure where employees are grouped according to their skills or job roles. This type of model is used in many organizations, especially those with well-defined functions and tasks.

In this model, each department focuses on specific functions such as finance or marketing. The departments have clear goals and objectives that align with the organization's overall mission. This allows for better team coordination and helps ensure everyone is working towards the same goal.

One of the main advantages of a functional organizational model is efficiency. Because employees are grouped based on their skills, they can specialize in their area of expertise and become more productive over time. Additionally, departments can share resources which reduces costs for the organization.

However, there are also some drawbacks to this type of model. Communication between departments may be limited, which can lead to silos forming within the organization. It may also be difficult to make changes quickly since each department has established procedures and protocols.

Understanding different types of organizational models is important for business analysts who work with clients looking to improve their internal structures. The functional organizational model has pros and cons, but it remains one popular option among businesses today.

Adaptive US Org. Structure

Adaptive US Org. Structure 

Market-oriented organizational model

The market-oriented organizational model places a strong emphasis on customer needs and preferences. In this model, the company's structure is designed to be flexible, allowing it to respond quickly to changes in the marketplace.

This type of organizational model is particularly well-suited for companies operating in highly competitive industries where customers have many choices and are constantly demanding new products or services.

One of the key features of a market-oriented organizational model is its focus on a specific domain or geography, thus ensuring better customer satisfaction. Another important aspect of this model is cross-functional collaboration. Departments such as marketing, sales, and product development work together closely to ensure that all aspects of the business are aligned with customer needs.

The market-oriented organizational model has proven successful for many companies looking to stay ahead in today's fast-paced business environment. By prioritizing customer-centricity and agility, these organizations are better equipped to adapt quickly and succeed in an ever-changing marketplace.

Example of Market-Oriented Org Structure

Example of Market-Oriented Org Structure 

Matrix organizational model

The matrix organizational model is a combination of functional and market-oriented models. In this model, employees are grouped by both function and product or project. This means that an employee may have two lines of reporting - one who oversees their functional responsibilities and another who oversees their project work. This can create challenges with conflicting priorities and communication difficulties.

However, the matrix model also allows for more flexibility in responding to market or business environment changes. It encourages cross-functional collaboration and can lead to more innovative solutions.

One key aspect of implementing a successful matrix organizational model is ensuring clear communication channels between different teams and departments. A strong emphasis on teamwork, accountability, and alignment around common goals is also crucial. While the matrix structure may not be suitable for every organization or situation, it has potential benefits for those willing to navigate its complexities effectively.

Example of Matrix Org Structure

Example of Matrix Org Structure

How to develop an organizational model

Developing an organizational model can be a complex process, but it is necessary for any business that wants to manage its resources and achieve its goals effectively. Here are some steps you can follow when developing an organizational model.

Identify the key functions and activities of your organization. This will help you determine what roles need to be filled and how they should interact with each other.

Next, consider the size of your organization. A smaller organization may have a more simple structure, while larger organizations may require a more complex matrix or functional model.

Once you have determined the appropriate structure for your organization, identify the specific job responsibilities for each role. This will ensure everyone knows their role in achieving company goals and objectives.

After defining job responsibilities, establish clear communication channels between departments and teams. This includes regular meetings and open lines of communication to ensure everyone is on the same page.

Continuously evaluate your organizational model as your business grows and changes over time. Make adjustments as needed to ensure optimal efficiency and effectiveness in achieving company goals.


Organizational modeling is an essential aspect of business analysis, helping organizations to structure their operations and achieve their goals effectively. With the right organizational model in place, businesses can streamline processes, optimize resources, and improve outcomes for all stakeholders.

As we have seen throughout this article, a business can choose from different types of organizational models depending on its needs. The functional model focuses on departmental specialization, while the market-oriented model emphasizes customer satisfaction. The matrix model offers a hybrid approach that combines elements of both models.

Developing an effective organizational model requires careful planning and evaluation of various factors, such as company culture and industry trends. As a business analyst or consultant who wants to help companies succeed in today's competitive landscape, it is crucial to understand these factors fully.

Organizational modeling is key for any organization seeking growth and success. By understanding what it entails and why it matters so much in modern-day business practices, along with the different types available, plus how best you could go about developing one, you'll be well-equipped enough to steer your organization towards achieving its strategic objectives without fail!



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