CCBA Exam Questions
The following CCBA Exam Questions and Answers with Explanations are a continuation in the direction of our 2019 Goal– ‘Give before you take, Share Knowledge with the World to make it a better place’.
From 5th Feb 2019, we have started posting one CCBA Exam Question every Tuesday on our company pages on LinkedIn, Twitter, and Facebook under #CCBAQuestionOfTheDay. We post the answers the next day under the comments section.
We are committed to the #CCBA success of our customers.
A works as the business analyst for a project to introduce a new electronic gadget. Projects such as this have been lengthy, involved multiple stakeholders, and included thousands of requirements. When selecting a business analysis approach for the project, which of the following is A most likely to consider?
- A predictive approach because of the highly regulated environment.
- An adaptive approach because these approaches tend to be better for new products.
- The approach depends on more factors than those given.
- A combination of predictive and adaptive approaches, given the complexity of the project.
Explanation: Remember, often the factors can be more than those given in the question.
BABoK V3.0 – Section 22.214.171.124 – Other considerations that may affect the approach include:
• the change is complex and high risk,
• the organization is in, or interacts with, heavily regulated industries,
• contracts or agreements necessitate formality,
• stakeholders are geographically distributed,
• resources are outsourced,
• staff turnover is high and/or team members may be inexperienced,
• requirements must be formally signed off, and
• business analysis information must be maintained long-term or handed over for use on future initiatives.
Company A has decided to implement a COTS solution based on its business needs. The project is expected to be completed in 3 months. Being a short duration project, the BA determined that a detailed software Requirements Specification document was not necessary and decided to use the Use Cases as the analysis technique and documentation format. This is an example of-
- An assumption that could become a risk.
- Appropriate use of risk mitigation.
- Create a business domain model and schedule a walkthrough or review.
- Determining appropriate requirements analysis and documentation activities.
Explanation: Please remember BABoK gives the flexibility to choose approaches that are suitable for the project.
BABoK V3.0 – Page 10 – The BABOK® Guide should not be construed to mandate that the practices described in this publication should be followed under all circumstances. Any set of practices must be tailored to the specific conditions under which business analysis is being performed.
Organization A is planning to develop an Audit management system to manage a wide range of audit-related activities, data, and processes in a single, comprehensive framework. Business analyst A has been trying to figure out how best to validate the requirements elicitation scope with A’s stakeholders. How can A validate the elicitation scope with the stakeholders?
- By ensuring elicitation is focused on the objective of the change
- By allowing stakeholders to express any need that they may have
- By waiting for requirements review to identify requirements which are out of scope
- By doing nothing at all. The facilitator is responsible for validating the elicitation scope.
Explanation: This is a good approach to validate the scope of elicitation.
BABoK V3.0 – Section 126.96.36.199 – Guide Elicitation Activity – Understanding the proposed representations of business analysis information, which were defined in planning, helps ensure that the elicitation activities are focused on producing the intended information at the desired level of detail. This applies to each instance of an elicitation activity throughout a change and may vary based on the activity. In order to help guide and facilitate the expected outcomes, business analysts consider:
• the elicitation activity goals and agenda,
• the scope of the change
AP Corporation [SGX: APCO] is a leading business analysis training provider in Asia. It would like to expand its customer foot-print world-wide.
A has automated many of its processes over time. As part of process automation, A’s internal IT team has implemented multiple solutions. As many solutions are developed over time, AP Corp’s top management would like to review the performance of existing solutions.
Business analyst A has developed the following performance improvement plan using a 5 point rating scale.
As per the given scenario, which improvement needs priority attention?
- Periodic email campaign
- Social media push
Explanation: Highest opportunity to improve with lowest cost BABoK V3.0 – Section 5.3.4 – Benefit: the advantage that accrues to stakeholders as a result of requirement implementation, as measured against the goals and objectives for the change. The benefit provided can refer to specific functionality, desired quality, or strategic goal or business objective. If there are multiple stakeholders, each group may perceive benefits differently. Conflict resolution and negotiation may be employed to come to a consensus on overall benefit.
Business analyst A is part of an organization-wide initiative to introduce artificial intelligence solutions to the organization. Through this initiative, the organization intends to incorporate machine, programming, and some special data to confer thinking and prompting. A is in the process of determining the appropriate format of requirements for various stakeholder groups. Why should A do so?
- It assures that the same organizational artifacts are used consistently by all business analysts in all situations.
- It assures that each requirement is described in a unique format that respects the title and authority of the highest-ranking stakeholder in the audience.
- It assures that requirements are understandable to their particular stakeholders
- It assures that the presenter has sufficient time to learn new tools to enhance the presentation of each requirement to different target audiences.
Explanation: Main purpose of communication.
BABoK V3.0 – Section 4.4.4 – The primary goal of developing a package is to convey information clearly and in a usable format for continuing change activities.
Business analyst A is part of an organization-wide initiative to introduce artificial intelligence solutions in the organization. Through this initiative, the organization intends to bring in advancement to computer functions associated with human intelligence, which includes reasoning, learning, and problem-solving. Among the following statements, which is the least likely for A to follow:
- Consider the initiative’s approach while developing the business analysis approach
- Consider only the predictive approach while a developing business analysis approach as the project is in a new domain
- Consider proven methods of approach while developing the business analysis approach
- Consider the initiative’s goals while developing the business analysis approach
Explanation: Observe word LEAST – This is a negative question. Although V3 does not advocate negative questions, still keep an eye on the question.
BABoK V3.0 – Section 3.1.2 – Last Paragraph – The business analysis approach should: • align to the overall goals of the change, • coordinate the business analysis tasks with the activities and deliverables of the overall change, • include tasks to manage any risks that could reduce the quality of business analysis deliverables or impede task efficiency, and • leverage approaches and select techniques and tools that have historically worked well.
Business Analyst A has transitioned from full-time software engineering to become an internal analyst within his company for a new project. The project is intended to unify and streamline the operation of several ad hoc processes and systems that have grown over time.
The analyst talks to the other two analysts in the company and learns that they don’t employ a consistent business analysis approach yet. He learns that one of the analysts only works with external end users while the current project involves processes and systems that are only used internally. He arranges for them to describe their best practices and situations where things worked out especially well. Which tool is the analyst A applying when consulting with the other analysts in the company?
- Business Policies
- Stakeholder Engagement Approach
- Business Analysis Performance Assessment
- Business Rules
Explanation: Analyst A is trying to get a feel for what has worked and not worked in the absence of a formal process, and in the light of his own lack of experience as an analyst.
BABoK V3.0 – Section 3.5.8 -Business Analysis Performance Assessment: includes a comparison of planned versus actual performance, identifying the root cause of variances from the expected performance, proposed approaches to address issues, and other findings to help understand the performance of business analysis processes.
Business Analyst A is working on developing a process model for a new inventory management system which would track the inventory levels, orders, sales and deliveries for A’s organization. A is developing a flow chart to show all the steps of the process. What technique is A using?
- Process modeling
- Process analysis
- Root cause analysis
- Problem analysis
Explanation: Process modeling shows steps of a process.
BABoK V3.0 – Section 10.35.2 – Description – Process models describe the sequential flow of work or activities. A business process model describes the sequential flow of work across defined tasks and activities through an enterprise or part of an enterprise.
Which among the following documents describes the approach to be taken to structure traceability, requirement attributes to be used, the process for requirements prioritization and how the changes to requirements will be handled during the project life cycle?
- Requirements package
- Requirements structure
- Requirements management plan
- Traceability matrix
Explanation: Direct definition.
BABoK Reference– Glossary – Page 461- Requirements Management Plan
A subset of the business analysis plan for a specific change initiative, describing specific tools, activities, and roles and responsibilities that will be used on the initiative to manage the requirements.