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How to make a 46 year old lady look like 16

Image of Ann P
Ann P

Just to clarify, this article is all about business analysis. I am still a

practicing BA and I have not changed my profession.


2nd point - Please do not make it a gender issue - we men would also like to

look younger.


Now you must be wondering how this article relates to business analysis.


This was a simile provided by our UX expert for a client request. He said, it's

possible to make a 26 year old woman look like 16 by proper grooming but the

client is asking for someone 46 year old to look like 16.


This is an interesting problem to solve.


Organizations do have systems which are old, sometimes 20 to 30 year old. They

want the system to behave as if it is fresh out of oven. They want the

application to look really cool as that attracts customers.


What should we do in this case?


Should we discard the old system and build a new one?


We can, but that would be quite expensive and time consuming.


Can we take some other approach?


Let me tell you an approach which one business owner took.


There was a management college next to my apartment in Bangalore. It did not

have great demand and was maintained poorly.


The business owner discovered that this area being newly developed, a lot of

young couples (mostly first generation migrants to the city) have started living

in the area. So the demand for schools was increasing day by day.


So the business owner invited an architect and changed the exterior of the old

building. This made the building much more vibrant and it is a successful school



Many often, our users need something very similar.


Functionalities are pretty ok but they want it to look good, make it available

on multiple devices, use latest styles.


So the best thing is to build a presentation layer (sometimes even a data base

layer) but leave the business rules layer to the old system.


This way users feel happy that they are interacting with a modern application.

IT and management are happy that the investment in old system has been



Do let me know your thoughts and ideas on your experiences with your own or

client organizations.

Happy reading and have a wonderful day.


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